Abstract: . . .  more about the current market for solar water heating systems in Oregon and are interested in your experiences as a purchaser and owner of a solar water heating system. This information will help us to improve the effectiveness of ETO’s programs. • If they ask about ETO: o The Trust invests in energy efficiency and renewable energy on behalf of private utility customers in Oregon; o The Trust has programs that serve businesses and homes. Ask to speak to the person most familiar with the purchase, installation, and operation of the solar water heating system. Ask if they still have an operating solar water heating system [If no, ask what prompted them to take out their system (or why it is not operating) and end the interview.] Start the interview . . .
. . .  To complete our interview, we would like to ask you several questions about your business that will be used to analyze the results of our survey. 33. Approximately how many years has your business operated? 34. How many people does your business employ? 35. What are your annual business revenues? 36. That completes our interview. Are there any other experiences with your solar water heating system that we haven’t talked about that you believe should be noted? Thank them for their input!  . . .
. . .  Please describe the repairs and their costs. 24. Have you ever recommended solar water heating to other businesses? If not, would you? If no, why not? [If yes to either] • What would you tell other businesses who are thinking about installing a solar water heating system? • If multi-family property: Do you have other properties? IF SO: How likely would you be to install solar thermal at any of these other property? 25. Do you plan to continue using your solar water heating system in the future? D. Business Market Questions We’d like you to help us learn more about the types of businesses that might be interested in buying solar water heating systems. Page 61 54 26. Is there anything about your [type of] business that you think makes it a more likely . . .
. . .  no, why not? [If yes to either] • What would you tell other businesses who are thinking about installing a solar water heating system? • If multi-family property: Do you have other properties? IF SO: How likely would you be to install solar thermal at any of these other property? 25. Do you plan to continue using your solar water heating system in the future? D. Business Market Questions We’d like you to help us learn more about the types of businesses that might be interested in buying solar water heating systems. Page 61 54 26. Is there anything about your [type of] business that you think makes it a more likely candidate for a solar water heating system [or makes a solar water heating system an especially good fit.]? 27. What types of businesses . . .
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